KeyBank in 275 Andover Park West

Customer Reviews about KeyBank:

• ★ ★ ★ ★ ★
  I opened my account there recently under a promo from KeyBank, get a few hundred dollars after setting up direct deposit. That day, I was in a rush and also rushed the relations manager that was helping me. Chad did not rush, he executed his duties as he should, but in a timely fashion. Very quick and organized, he was still able to explain the information that I had to be told. When the process was finished, I went out to work and made it just on time. About an hour later, I received a call from Key Bank at work, which was very surprising. It was Chad calling me to say that I've forgotten my credit card and my ID at his office. There was no way for me to pick up my documents that day, and Chad offered to drop them off! Though I work about 10min away from KeyBank, this gesture still matters a lot. He drove up to my workplace to return my documents within the next hour. I really appreciate that, thank you Chad! In the past, I wouldn't even leave a review for KeyBank, because I didn't want to spend time on negative things and experiences that I had in the past with the bank. Chad just turned everything around for me! This is a great example of going above and beyond to serve the customer! I'm not surprised why he is relations manager, and I won't be surprised when this man gets a deserved promotion. Once again, THANK YOU, CHAD T!
  By Sea ttle, May 05, 2017
• ★ ☆ ☆ ☆ ☆
  Bad attitude teller
  By Mustafa Elsayed, March 08, 2017
• ★ ★ ★ ★ ★
  Very helpful tellers. Helped answer my questions about my new account and started to get to know me as a person :)
  By John Slyfield, December 24, 2016

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